We recognise this and ensure that all of our programmes, including public courses, one to one coaching, in house training and facilitation events, discover the needs of the individual and include what is necessary to meet those needs.

We believe that companies succeed through having employees who are willing and able to do their jobs well.

1. GroupTraining

Your Company will have employees who:

• Carry out their day to day activities more efficiently. ·
• Deal with difficult situations more effectively. ·
• Contribute more to supporting the company's objectives. ·
• Seek to continue to improve their performance. ·
• Experience greater job satisfaction through doing things well. ·
• Communicate in a clear and concise manner.

Participants will be able to: ·

• Instantly improve their performance because they are given tools and techniques that can easily be applied in their working environment. ·
• Enjoy learning new skills because they are given encouragement and support from the facilitator and other participants. ·
• Find solutions to their problems by addressing real issues through discussion groups and question and answer sessions. ·
• Increase their knowledge by listening and sharing experiences with others. ·
• Gain confidence from realising that they are already doing a lot of things right. ·
• Experience state of the art training methods that enable them to motivate themselves and others to deal effectively with changes and challenges. ·
• Always enhance their presentation and feedback skills so that they can deliver their message in ways that others understand easily. ·
• Have a worthwhile and enjoyable experience.

2. Individual Personal Development Programmes

These are designed for senior executives who wish to focus on specific development issues and need to have the benefits of the coaching quickly realised.

For your Company it will: ·

• Strengthen weaknesses. ·
• Improve communication with people inside and outside the organisation. ·
• Maximise the investment you've already made in the individual. ·
• Avoid high recruitment costs. ·
• Create the maximum change for the minimum amount of time spent.

For the individual it provides: ·

• Assimilation of new concepts and ideas in optimum time, as the pace of the coaching is under the control of each individual. ·
• Effective use of time because only information directly relevant to improving the performance of the individual is used. ·
• Regular feedback and monitoring of results built into each programme. ·
• Personal development areas linked with achieving successful delivery of corporate objectives. ·
• Complete privacy and confidentiality to discuss personal or sensitive business issues.

What else?

We recognise that learning takes place in many different ways and by many different means we therefore support our training by referring candidates to books and tapes. We support E-Learning and have links with a range of Skill Boosters interactive CD-ROMS. One of these, entitled 'It's About Time', was authored by Gail Brown, a Partner in GB Management Consultants.

Assertiveness Skills, Time Management, Business Writing Skills, Work Life Balance , Appraisal, Interviewing, Coaching and Feedback, Communication Skills, Customer Care, Delegation and Decision Making, Dealing with Conflict, Dealing With Difficult People, Effective Meetings, Image and Self Projection, How to Motivate yourself and others, Interviewing Skills, Leadership, Managing Change, Negotiation, Powerful Personal Development, Problem Solving, Project Management, Stress Management, Supervisory Skills, Team Working, Telesales, Neuro-Linguistic Programming